Sales Policy
Order Confirmation: Upon placing an order with Boottopic, you will receive an order confirmation email containing detailed information about your purchase. This includes your order number, selected items, shipping address, and estimated delivery date. If there are any discrepancies or issues with your order, please contact our customer service team immediately for assistance.
Payment Methods: Boottopic accepts various secure payment methods to ensure a convenient shopping experience. We accept major credit cards, debit cards, and PayPal for online transactions. All payments are processed in [currency], and taxes and shipping costs are calculated at checkout.
Shipping Information: Orders placed on Boottopic are typically processed within 1-2 business days, excluding weekends and holidays. Shipping times may vary depending on your location and the shipping method selected during checkout. Once your order ships, you will receive a shipping confirmation email with tracking details to monitor the progress of your delivery.
Shipping Costs: Shipping charges are determined based on the weight of your order, destination, and selected shipping method. These costs are calculated automatically during checkout to provide transparency and ensure accurate pricing.
International Orders: For international orders, additional customs duties and taxes may apply upon delivery. These charges are determined by your country’s customs authorities and are the responsibility of the customer. Boottopic is not liable for any delays or additional fees imposed during customs clearance.
Order Modifications and Cancellations: If you need to modify or cancel your order, please contact us as soon as possible. We will do our best to accommodate your request, but once an order has been processed and shipped, modifications may not be possible.
Customer Support: Our dedicated customer service team is here to assist you with any questions or concerns you may have about your order or our sales policies. Please feel free to reach out to us via email or phone for prompt assistance.
Contact Us: If you have any questions regarding our sales policy or require further clarification, please do not hesitate to contact Boottopic’s customer service team. We are committed to providing exceptional service and ensuring a positive shopping experience for every customer.